Ordering Information
Payment Method | Credit Terms/Billing | Return Policy | Damage Claims | Shipping
All payments are US dollars only. We ship only to the United States.
Credit cards accepted:
(Our web site provides secure credit card processing and complete privacy protection.)
If using our order form to snail mail an order, please send
Checks, Cashiers Checks & Money Orders to:
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Sandalstrap
720 Vandustrial Drive
Westmont, IL 60559 |
Purchase orders will be accepted from churches, schools and religious organizations. An invoice will be sent with the merchandise. Payment is due within 30 days from the time we ship your order. A late payment fee of 1.5% per month will be applied to overdue invoices. (If your church or school does not yet have an account with us, call us at 800.515.0047 to set up a new account.) If ordering online and you wish to have the church, school or religious organization billed, please choose "Purchase Order" from the payment drop-down menu. If you do not use purchase orders, use your initials for the purchase order number. Orders being billed must be ordered by an employee of the church, school or religious organization and the order must be shipped directly to the church, school or religious organization.
We will not accept merchandise returns without prior mutual agreement made by telephone or letter. Return authorization must be made within 5 working days of receipt of the merchandise. Returned merchandise is subject to a 15% re-stocking fee.
Any damage claim or disparity in shipping must be reported to Sandalstrap within five days of receipt of order. If a package is received in damaged condition, all packing materials must be retained for UPS inspection.
Most orders are shipped by UPS. Very small orders are sometimes sent by US Mail. Orders usually leave us (in the Chicago area) within 1-2 business days after we receive the order. Exceptions do occur around our exhibit times. See exhibit schedule |
